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Gulioni
Level 7
‎10-17-2021 03:01 AM

Problem with launching Roku Channel

My brand new Roku Ultra won't launch the Roku Channel. Tried several times to reboot, reset to factory settings, etc, but it doesn't work. Getting a bit frustrated with the situation. Please help

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DBDukes
Community Streaming Expert
‎10-17-2021 10:12 AM

Re: Problem with launching Roku Channel

@Gulioni 

Don't do a factory reset for an app not working. That's a lot of work for little return.

Rather, try this:

  1. Remove the app
  2. Reboot the Roku
  3. Reinstall the app

All three steps, in that order.

By the way, you are in the US, right?

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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