Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
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Jinglz
Newbie

Prime, can no longer find previously purchased movies

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I've had roku for a decade now, so I would consider myself to be savvy to how the device works and the apps with it. For awhile now, when I open prime and go to my stuff, it only shows my watch list. When I search for movies I Know I own, it offers to purchase or rent them. If I open prime on my phone and add my purchased movies to my list, in the roku app it offers that I can buy them, so I know it's not a variation of the movie I'm trying to watch

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RokuDanny-R
Retired Moderator

Re: Prime, can no longer find previously purchased movies

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@Jinglz

Thanks for the post.

For more information about that channel's features and functionality, you'll want to contact the channel provider support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

 

Thanks,
Danny

Danny R.
Roku Community Moderator

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RokuDanny-R
Retired Moderator

Re: Prime, can no longer find previously purchased movies

Jump to solution

@Jinglz

Thanks for the post.

For more information about that channel's features and functionality, you'll want to contact the channel provider support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

 

Thanks,
Danny

Danny R.
Roku Community Moderator
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