Channels & viewing

[AvianoITA]

Has anyone noticed this issue?

Roku Ultra - Recently, when switching to X-Ray on Prime to view the actor bios, I found that I cannot switch back and forth between Overview and Trivia.  This has worked fine for years.  However, I accidentally toggled down to view Read More and when I toggled back up it did highlight Trivia.  When the bio doesn’t have a Read More, there is no way to highlight Trivia.

I did put in fresh batteries in the remote.

[RokuMary-F]

Hi @AvianoITA,

Welcome to the Roku Community!

We appreciate you for reaching out about the issue when accessing the Amazon Prime Video channel.

For this inquiry about the channel's features and functionality, you'll want to contact Amazon Prime Video support directly to report the issue and request additional support. Each channel on the Roku platform is built and maintained by the channel provider themselves. If you encounter an issue within a channel that isn't occurring in every other channel on your device.

You can reach Amazon Prime Video support here: Prime Video - Amazon Customer Service

Please let us know if there are other related issues that we can further take a look at.


Best regards,
Mary