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Poor customer service support

Have contacted support for three months and still I get no support. Customer service is very bad. I think I would go for another product and then looking into it seems I can’t fix this problem all I get is emails. Asking if it’s finished or fixed so for no joy.

Community Moderator
Community Moderator

Re: Poor customer service support

Hi @azwmgy,

A warm welcome, and thank you for reaching us here at the Roku Community!

We sincerely apologize for this experience. We'd like to take this opportunity to provide assistance. May we know the specific issue you're running into? Providing supporting details, such as a video or photo, if possible, would also help us better assess the situation you are in.

We're eager to help, and your response is very much appreciated.

Best regards,

Nadee K.
Roku Community Moderator
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