Playon Cloud channel stopped working after recent Roku update
I've been using Playon Cloud channel on Roku for the past year and recently, after a ROKU update, now the Playon Cloud doesn't work anymore. It will load very briefly and the exit. I have tried removing the channel and readding it, no luck. I've contacted Playon but they said that the recent update done by Roku "broke it" and there is no timeline on it being fixed as I think they are dependent on ROKU. I have several Roku devices and it is the same for all of them. Is there any way to downgrade the Roku OS so I can have my Playon Cloud channel back? I really use it a lot and prefer the convenience over the android app.
For more information about that channel's features and functionality, you'll want to contact the channel provider support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves.
I have a few questions to better understand the behavior you are seeing: 1. When did this issue first start occurring? 2. Do you observe this behavior while using any other channel(s) on your device? 3. Have you tried removing the channel, restarting your device from Settings>System>System restart, then once it loads up again, add the channel back once more to see if that clears things up? 4. What troubleshooting steps have you taken so far to try to resolve the issue? 5. Can you please let us know your device model and your software version, found under Home > Settings > System > About?
Once we have this information, we will be able to investigate further.