Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Playing streaming channels

I lost both Netflix  AND AMAZON . THEY STARt a shoe if stops and puts me back in in main menue.

0 Kudos
Community Moderator
Community Moderator

Re: Playing streaming channels

Hi @Craiggredlein,

Welcome to the Roku Community!

We would be happy to see what we can do to help get you back up and running. We'd like to gather more information about the issue you're running into:

  1. Does the issue only occur on Netflix and Amazon Prime Video or all channels on your Roku device?
  2. Are you being prompted with an error message?
  3. What Roku model device are you using?
  4. What troubleshooting steps have you taken so far to try to resolve the issue?

Once we have this information, we will be able to assist you further.

Best regards,

0 Kudos