Channels & viewing

[lilliames]

Hello!

I just downloaded this app and it's not working... It will pull up the title of the app when I click on it and then takes me back to the home page each time.

Please help!

Thanks!

[tfarner7]

Mine wasn't working on one of my Rokus too.  It happens periodically.  It should be fixed soon.

[RokuDanny-R]

@lilliames @tfarner7

Thanks for the posts.

Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more. 

Does this clear up the issue you are seeing? Please keep us posted what you find out.

Thanks,
Danny

[TheJonesFamily]

It’s still not working, its stuck on the get started screen

[RokuDanny-R]

@TheJonesFamily

Thanks for the post.

Have you already tried removing the channel, restarting the Roku device, and then adding the channel back again? What are the steps to reproduce the issue you are seeing? What troubleshooting steps have you already taken to try to resolve the issue?

With more detailed information, we will be able to assist you further.

Thanks,
Danny

[Duhducky88]

Still not working. Won't display photos. Sucks took me awhile to get all my pictures uploaded for the holidays. 

[52loves42]

This still seems to be broken....I have deleted, restarted, re-added the Photo Streams app and rebuild a new stream and still just the startup screen....kind of a waste of time.