Peacock updated to version 3.12 build 13 a few days ago on 12/12/2022. Since then, the Peacock app won't open. I'm on a Roku Ultra OS 10.5. I used to be on 11.0, but RokuDanny-R downgraded me to 10.5 to fix the HDCP issues.
I have been having the same problem. The video freezes after a couple seconds but audio continues. I am on 11.5.0 version. I have checked for updates on the app. Everything is updated. Any help? I have a brand new Roku 4+.
Does the issue only occur on the Peacock or across other channels installed on your Roku device?
Have you tried removing the affected Peacock and then re-install it again? If not, we suggest starting there. In some cases, removing the affected channel and then re-installing it may help. Restart your device before re-adding the channel back in to ensure the process is successful. We recommend doing this through the Settings menu by navigating to Settings > System > Power (If there is no Power submenu, proceed to the next step.) > System restart.