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Peacock TV not showing on my Roku Express 3900X

I have tried downloading the app, but it doesn't appear on the search engine nor appears after I login in the browser. I live in NYC but I am from Costa Rica, and the account has devices in Costa Rica, so maybe it is a geo lock?

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renojim
Community Streaming Expert

Re: Peacock TV not showing on my Roku Express 3900X

That device should be supported by Peacock, so I would suspect a region issue.  If your account was created while you were in Costa Rica then you don't have a US account.  There's no way to change the region of an account, so you would have to create a new account when you're in the US, factory reset the 3900, and link it to the US account.

For the browser issue, open a private browsing window or clear your cookies and then go to https://channelstore.roku.com .  If you go down to the bottom of the page there should be a "Country selector" in the right corner.  Check to see if it's set to "United States".

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