Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
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RokuDanny-R
Retired Moderator

Re: Peacock Video Won't Play all of the sudden!

@petekz

Thanks for the post.

If the issue remains unresolved, I'd recommend reaching out to Peacock directly to report the issue and request additional support. Many channels on the Roku platform are developed and maintained by the channel provider directly, and they'll be able to best assist. If other channels are working correctly, and you only experience this issue on the Peacock channel (app), that is likely an indication that the issue lies within that particular channel. In these cases, the channel provider will need to investigate the issue in order to help resolve it.  

 

Thanks,
Danny

Danny R.
Roku Community Moderator
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petekz
Reel Rookie

Re: Peacock Video Won't Play all of the sudden!

I believe that I've fixed it; I had to add some entries to my router whitelist:

services.brightline.tv # for Peacock

nbcume.hb.omtrdc.net # for Peacock

Now Peacock is working.

Thanks for your help!

 

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