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canyonhead
Level 8
‎08-09-2021 03:48 PM

Peacock TV 'content not available on this device'

Is anyone else having issues watching Peacock? I can't get it to load and when it does it says there was an error and that Peacock is currently unavailable.  I've restarted my device several times which didn't work. I've also tried to uninstall the app from my account but can't figure out how to do that. This has been goinh on for days.. Any help would be appreciated!

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StreamerUser
Level 20
‎08-09-2021 09:43 PM

Re: Peacock says its unavailable

You didnt mention your Roku model # or firmware version (Settings/System/About) or app version (highlight the app and press Options (*) on the remote).

FYI, the correct procedure to re-install an app on Roku:

1) Remove the app (Highlight the app, press the Options (*) button on the remote, then Remove)

2) RESTART the Roku (Settings/System/System restart/Restart) <-- MUST DO THIS HERE!!!

3) Re-install the app

(If you dont restart, settings/cached data associated with the app are left behind and it wont be a clean re-install)

 

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makaiguy
Community Streaming Expert
‎08-09-2021 10:17 PM

Re: Peacock says its unavailable

One additional question -- where are you located? Peacock is only available in the United States as far as I know.
Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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