Channels & viewing

[Kasandratoll]

Hello @BillCanshee I just did that and the Chanel still will not launch

[RokuDanny-R]

@Kasandratoll

Thanks for the post.

Have you tried to remove the channel, restarting the Roku device, then adding the channel back again to see if the issue still occurs?

Please keep us posted what you find out.

Thanks,
Danny

[Kasandratoll]

@RokuDanny-R 

Yes I have tried that as well. I have deleted the Chanel and re added it. I have subscribed directly through peacock instead of Roku- deleted and restarted and added again and still no result

[RokuDanny-R]

@Kasandratoll

Thanks for the follow up.

If you are still experiencing an issue with authenticating the channel, you'll want to contact the channel provider support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

Thanks,
Danny

[Kasandratoll]

@RokuDanny-R 

thank you! How do I do that?

[RokuKariza-D]

@Kasandratoll

Appreciate the reply.

You can reach Peacock Support by visiting this link: Peacock Help

I hope this helps!

All the best,
Kariza