Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
StephanieW
Newbie

Peacock Channel Installed but not showing on Home screen

I went to the Roku website and installed the Peacock channel.  It says its installed.  When I use Roku on my TV I can't find it.  When I go to the channel store and search all that comes up for Peacock are 2 screen saver options.

Where is it?  How do I watch Peacock?

0 Kudos
1 REPLY 1
makaiguy
Community Streaming Expert

Re: Peacock Channel Installed but not showing on Home screen

What model Roku are you using?  (Check your model and model number via Roku menu path Settings > System > About)

NBC says its NBC Peacock app for Roku was written by NBC to be compatible with the following Roku model :

Roku 2 (4210X model only)
Roku 3 & 4 (model 4200X or later)
Roku Streaming Stick (model 3600X or later)
Roku Express/Express+ (model 3900X or later)
Roku Premiere/Premiere+ (model 3920X or later)
Roku Ultra/Ultra LT (model 4640X or later)
Roku TV and Smart Soundbar (model 5000X or later)

Current as of October 19, 2022. Check the source listed below for updates.
(I think it's safe to assume that more recent models not yet listed by Peacock are supported)

From <https://www.peacocktv.com/help/article/what-devices-and-platforms-are-supported-by-peacock>

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.