Channels & viewing

[Epiphany532]

We just purchased the Roku TV and signed up for Paramount for two week free trial.  We were watching 1883 for over an hour and suddenly stopped stating the "video is not available because out of country" or something similar.  It then took back to Home.  Tried to access 1883 again and received the same message. 

[RokuKariza-D]

Hello @Epiphany532

Thanks for the post.

Have you checked other contents within Paramount Plus if the same issue occurs? 

Moreover, removing the affected channel and then reinstalling it may help. To ensure the process is successful, restart your device before adding the channel back in. We would recommend doing this from the Settings menu by navigating to Settings > System > Power (If you do not see a Power submenu, skip to the next step.) > System restart.

For detailed instructions, refer to this Support link: How do I resolve channel playback issues?

Let us know how it goes!

All the best,
Kariza