Channels & viewing

[DBDukes]

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@iammax wrote:

Roku is no longer commercial free.  It's loaded with commercials, just like the networks.

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Roku isn't Paramount Plus. Paramount Plus isn't Roku.

If Paramount Plus is having issues with commercials appearing on non-commercial plans, that will happen on Roku devices. And on Apple TV devices. And on Fire TV devices. And on Web browsers. And on ... well, you get the idea perhaps.

[jxpiroo99]

I have had CBS All Access for 4 years, when it changed to Paramount plus I lost the streaming.  Even with help of Paramount technical assistant, I have not been able to watch it. Paramount plus says the new updates of Roku does not let you stream and a lot of people have this problem.  However, I cannot sign into Paramount plus on my IPad or laptop, which are not connected to my Roku.  Paramount plus sucks and I am sorry for the CBS reputation.  The customer service is not good, after 2 months of calling Paramount , I got my first email from them, however no communication has helped the streaming.  Maybe the CBS technicians were sacked or they resigned and left things for people who do not know how to solve technical problems!

[Tinchero]

Same here - no answers.

[RokuMary-F]

Hi @Tinchero,

Thanks for posting in the Roku Community!

For more information about that channel's features and functionality, you'll want to contact the channel provider support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves.

You can reach Paramount+ support here: https://help.paramountplus.com/s/

Many thanks,
Mary

[MarkF]

Same problem here.  Unable to stream CBS live.  Paramount Plus support staff only tells you to the typical reinstall, reboot, blah, blah, blah routine.  There apparently is no fix.

[javvguy]

They tried to tell me that my Roku had insufficient memory, so I deleted a lot of the channels that I don't watch or don't even exist now, but it didn't help and my ROKU player has no memory card capability.  I tried inserting a USB drive, but it apparently only treats that as a source of videos/pictures/music and can't use it as additional memory.  My video would lag the audio when watching WUSA/local CBS live broadcast.  Eventually it crashes and I get CS 1200 error.

[RokuIrene-S]

Hi @javvguy

Thanks for the info!

For more information about that channel's features and functionality, you'll want to contact the channel provider support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves.

You can reach Paramount+ support here: https://help.paramountplus.com/s/
 

All the best,
Irene