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venusfreak
Newbie

Paramount plus app not showing live local tv

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This is the second time in 4 months the app does not give the option for live prime time TV. Just what is on the channels in the live list. It fixed itself but the channel it was showing was not my local channel. It wasnt even my part of the country. I have the right zip code entered. It works on the mobile app and when I got a trial to paramount on the Roku channel. So it is app on the tv. I have uninstalled and reinstalled many times. Anyone know how to fix it? 

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RokuJharra-Q
Community Moderator
Community Moderator

Re: Paramount plus app not showing live local tv

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Welcome to the Roku Community, @venusfreak!

Thank you for informing us about the issues you've encountered with streaming your local channels through your Paramount Plus subscription. 

It seems you have already tried the troubleshooting steps, to no avail. We highly recommend that you contact the customer support team of your channel provider to report any ongoing concerns and receive further assistance.

Since the channel's developers are responsible for its maintenance on Roku, addressing specific issues may require their attention and an update from them.

You can contact them here: Paramount Plus | Support

Thank you for your understanding. Please let us know if there's anything else we can do to assist you.

Best,
The Roku Community Team

Jharra Q.
Roku Community Moderator

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RokuJharra-Q
Community Moderator
Community Moderator

Re: Paramount plus app not showing live local tv

Jump to solution

Welcome to the Roku Community, @venusfreak!

Thank you for informing us about the issues you've encountered with streaming your local channels through your Paramount Plus subscription. 

It seems you have already tried the troubleshooting steps, to no avail. We highly recommend that you contact the customer support team of your channel provider to report any ongoing concerns and receive further assistance.

Since the channel's developers are responsible for its maintenance on Roku, addressing specific issues may require their attention and an update from them.

You can contact them here: Paramount Plus | Support

Thank you for your understanding. Please let us know if there's anything else we can do to assist you.

Best,
The Roku Community Team

Jharra Q.
Roku Community Moderator
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