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semouser
Newbie

Paramount+ on Roku not loading shows

Paramount + on Roku Channel is opening but when show is selected to watch the screen goes black.   Tried mulitple shows and movies all with same issue on Paramount +.   Subscription is up to date. All other channels and subscriptions are loading without issue.  #Paramount+ on Roku

 

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RokuJharra-Q
Community Moderator
Community Moderator

Re: Paramount+ on Roku not loading shows

Hi @semouser  Welcome to the Roku Community!

I understand you're experiencing an issue with Paramount+ on your Roku device, and I'm here to help.

First, could you specify if there is a particular piece of content that is causing the issue? Also, have you tried updating the app? If not, you can update it by highlighting the app, pressing the star button, and then selecting "Channel Update."

Once the update is complete, please restart your Roku device by going to Settings > System > Power > System Restart.

Let me know how it goes.

Best,
The Roku Community Team 

Jharra Q.
Roku Community Moderator
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