If you are experiencing an issue with the Paramount+ channel showing a black screen with the logo during playback, please provide us with the following information:
-Roku device model, serial number, device ID, and software OS/version (these can all be found in Settings > System > About)
-does this issue occur on a specific channel? if so, what channel and what version/build is the channel (this can be found be selecting the channel on the Home screen and pressing the * button)
-tracker ID when this issue occurs (when you see this issue occur, press the Home button 5 times, followed by the Back button 5 times and provide us with this ID)
-steps to reproduce the issue you are seeing
-screenshot of the issue on screen
Once we have this information, we will be able to pass it along to the appropriate Roku team to investigate further.
Roku Community Moderator