Channels & viewing

[POCDudeAbides]

Please Help!

I have already read all of the suggested fixes for this issue on this forum and also on the Paramount+ forum.  Can anyone please provide a definitive answer for how to fix the issue of getting live champions league soccer matches to play on your Roku device?  As far as I can tell all other live content on my Roku device played via Paramount+ works just fine.  I have updated all software and deleted, and re-added the Paramount+ app to my Roku device but it is still not working.  This is clearly an issue with Roku as Paramount+ plays on all my other devices just fine, including the Xbox and other streaming devices.

Desperate Soccer Fan

[RokuTakashi · Accepted solution]

Hi, @POCDudeAbides 

Greetings and welcome to the Roku Community.

Thanks for inquiring about support regarding the content issue you've encountered with Paramount Plus. We understand that you're unable to watch the Live Champion League Soccer. Regarding this issue, you may want to reach out to Paramount Plus' support directly and let them know about this content issue since channel providers on Roku manage their channel and content. Once an issue regarding their channel is brought to their attention, they'll be able to provide a workaround and an update to their app to resolve the issue. 

You can contact Paramount Plus support at Paramount Plus Support

We hope this will be sorted out soon.

Best wishes,
Kash