The saga continues... Paramount+ support via FB, which moved to a very slow PM dialog when I started advising people to cancel their subscriptions. At least that's my impression. They claim instant responses via PM. They clearly have a different definition of instant. It takes about 32 to 36 hours for them to reply, with no resolution. The last PM, they requested that send them IP and device address data, which I provided, in less than an hour. I wonder if that qualifies as instant?
As of 2/9/2022, I have canceled my renewal, which ends on 2/21/2022. I've told them that if the issue is not resolved they will lose a customer. As for the shows that I so enjoyed, I will have to just move on to the dozens of other shows on Netflix, Hulu, Prime Video, BritBox, Acorn, Apple TV, or Disney+. I think my dance card is pretty full. I will miss NCIS, NCIS Los Angeles, NCIS Hawaii and, Magnum PI, but I will not pay for a service that doesn't work, and because these shows are produced by Paramont+ I refuse to buy the seasons.
Nonetheless, I will continue to provide updates as to their progress. I suspect they are just going to run the clock out and wait until my subscription ends. If that is the direction they take, I never do business with them again.