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Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
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ec70
Reel Rookie
‎09-18-2022 09:47 AM

Re: Paramount Plus Error occurred during playback

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Yes can't watch any live program on either Paramount+ or the CBS app on Roku. Tried all the reinstall restart steps. Still says error occurred. 

RokuLianna
Retired Moderator
‎09-18-2022 10:52 AM

Re: Paramount Plus Error occurred during playback

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Hi  @ec70

Thanks for keeping in touch!

Many channels on Roku are maintained by the channel provider themselves. Since the error only occurs on the Paramount Plus channel, that's an indication that there's likely an issue within that specific channel that needs to be addressed with an update from them. We indeed recommend contacting Paramount Plus Support to report the issue and get help.

Thank you for your understanding.


Warm Regards,
Lianna

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