Channels & viewing

[Nenasunshine2]

Only on paramount +. Doesn't happen. On other channels. 

[aphumphries]

Mary:  This a chronic a problem running Paramount+ on ROKU boxes (both of my 2 boxes and a large community of users).

Please don't ask everyone to Remove; Reboot; Reload.... when you are aware that this does NOT solve the problem.  An Executive should take charge to preserve ROKU's reputation and reduce further damage to ROKU's public reputation.

[dragonboots2005]

I think Roku needs to threaten to pull Paramount+'s app if they won't f--- g fix the thing.  We are being ignored by both companies or it sure seems like it.  

[joepucci]

I like your idea. It would be great if both Roku and FireTV followed your suggestion. I didn't try to watch anything on Paramount+ in the last few days. 

This question is for everyone having issues with Paramount+.

What shows and at what time were you trying to watch? 

[wellsca]

I did have this channel; however, no amount of tech support could make it work; I finally cancelled it. I didn't want to, but I'm not paying for something that doesn't function. Hopefully, if more people cancel, they'll eventually fix the problem.

[aphumphries]

Ok. We found a workaround fir Paramount Plus:

Access Paramount Plus through PrimeVideo by adding it there ... it works !

[CarlsonClan]

How does one do this if they don't have a PrimeVideo subscription?

[joepucci]

You need to have a Prime Video subscription to add the Paramount+ channel to the Prime video service. It doesn't work 100% of the time, just more often.

Sometimes, if I go into Paramount+ App, either on my Roku or FireTv, and instead of going to "Continue Watching", I go to CBS first, and navigate to the show I'm interested in watching, it works, but I think it's luck of the draw. If I pick the right show, at the right time, on the right day, pat my head, while rubbing my belly, and hop on one foot... It might work. Oh, I forget to mention, only if there is a full moon and all the stars align just right, I've got a chance to watch my show. I'm not always that lucky.  

[dragonboots2005]

It's still not effing fixed 5 months later(October).  Incompetent companies and non existent customer service for both

[Aviationfan]

Model 4670X Roku ultra 

issue ID 64-082-228

cannot watch shows on Paramount+ app. Commercial plays for a few seconds then the error pops up on screen.

cannot remove app from the Home Screen in the normal way. Tried factory reset, still not working