Channels & viewing

[z3540i]

I've had Paramount+ (P+) for 3 years and it has been working with no problems. However, for the past week, I have had a hard time streaming shows and movies. If I'm lucky, when I first open P+, it will let me stream 1-2 shows and no other shows until the next day (sometimes it doesn't). When I try to watch the next episode or another show, I get the spinning circle but no show. Note that I can stream P+ shows on computer, Xbox, phone. It is only on Roku Streaming Stick+ 4K that has the problem.

I have logged out/in, deleted/installed the P+ App, updated P+ App and Roku, unplugged/plugged in the Roku Stick/TV.

My system:
Roku Streaming Stick+ 4K (Model 3811X), Software version: 14.0.4, Build 12221, plugged into a surge protector via the supplied power supply.
Paramount Plus Version 9.3, Build 20241107.
All my equipment are plugged into a non-sacrificial surge protector.

Anyone else having this problem? Is there a fix?

Roku, please help!!

[makaiguy]

@z3540i-

You are not alone.  This is a known issue affecting many users.   Some have found that Paramount+ seems to be running afoul of ad blockers they are using on their systems.

See this thread in the "Known Issues" board: https://community.roku.com/t5/Issue-Tracking-Board/Underinvestigation-Playback-Error-on-Paramount-In...