Channels & viewing

[massachusetts]

Hi.  I have Roku Stick 4K with my TV.  The setup is all fine.  I've added channels.  I go to watch PBS. I'm asked to register an account with PBS using my mobile because I'm asked to photo the QR Code showing on TV screen. I complete the registration through the mobile.  Then I go back to remote to start PBS channel and it won't open. But it will request again to register with PBS, and go through the QR code again as if I didn't register before. This repeats with 1-2 more tries to register.

Strangely though, the PBS channel opens on my mobile.  I did register from the mobile phone.

But how do I connect PBS with TV?

Related - am I able to view the local PBS in Boston - WGBH?  I search for the channel in roku on tv screen but nothing there. It's not in Live TV either.

Thank you!

[RokuKariza-D · Accepted solution]

Hello @massachusetts 

Thanks for the post.

For more information about that channel's features and functionality, you'll want to contact the channel provider support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

We appreciate your understanding.

All the best,
Kariza