Channels & viewing

[AP21]

I can't watch anything on my Oxygen or SyFY app. If I select a show, it pops up with a "Sorry! Error Code: Cloud Path Error Authorization **bleep**". This has been going on for months now and I've been logged out and signed back in but it keeps doing this. I'm at a loss here.

[RokuMary-F]

Hi @AP21,

Thanks for posting in the Roku Community!

For more information about that channel's account authentication functionality, It's best to reach out directly to get the channel going on your Roku. They can resolve the error you are having with the channel login. Please be noted that Roku doesn't manage channel logins or authentication and many channels on Roku are developed and maintained by the channel provider themselves.

We appreciate your patience with this matter!

Thanks,
Mary

[makaiguy]

Cloudpath deals with logging you into your subscription to a channel that uses the Cloudpath service for its subscription management.

One thing that some have reported fixes this is going into the channel, logging/signing out, then logging/signing back in again.

Let us know how you make out.

[Mimi1101]

I am having same issues with the Bravo channel. It keeps telling me “ error”??

[makaiguy]

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@Mimi1101 wrote:

I am having same issues with the Bravo channel. It keeps telling me “ error”??

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Since we posted at essentially the same time, did you see my suggestion, above?