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KOSS
Channel Surfer

Odysee not loading on Roku again! UK and Europe.

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Contacted Odysee and got the usual moronic reply 'Have you turned it off and on again' FFS Love Odysee but the glitches Oh man. Other people around Europe have the same problem 48 hours now no count down just Autho complete and then nothing won't load.

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KOSS
Channel Surfer

Re: Odysee not loading on Roku again! UK and Europe.

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Yes, it came back on at around 1800 hours Tuesday UK. Thank you everyone for your help.

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makaiguy
Community Streaming Expert

Re: Odysee not loading on Roku again! UK and Europe.

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This may or may not help, especially if the problem is at Odysee's end, but to be sure you have a clean copy of the current Odysee channel app release:

  1. Highlight channel on home screen.

  2. Press * key on the Roku remote and choose Remove channel option.

    [Note: If this channel is one for which you have a paid subscription through Roku, there will be a "Manage subscription" option instead of a "Remove channel" option. Click this and follow the prompts to cancel your subscription. Now the "Remove channel" option will be shown and you can proceed to remove the channel. (Your subscription will continue to run for the rest of the prepaid subscription period, but will no longer auto-renew at that point. After re-installing the channel you can reinstate your subscription to restore its auto-renewal if you like.)]

    This will remove the channel from ALL Rokus linked to this Roku account.

  3. IMPORTANT- IF YOU SKIP THIS STEP YOU MAY NOT GET A CLEAN RE-INSTALL:
    Restart the Roku to clear its memory. Depending on your Roku model and Roku version number you'll find the System restart option under either Settings > System > Power or under Settings > System. Repeat on any additional Rokus linked to this Roku account.

  4. Reinstall the channel to your Roku account via the Roku Home page Streaming Channels menu option. This will install the channel on all Rokus linked to this Roku account.

    Notes:
    • The channel will be added to the END of each Roku's channel grid.
    • The Roku on which you performed the reinstall should get the installation immediately.  On other Rokus linked to this Roku account you may need to force an update to get immediate installation via Settings > System > System update.  Otherwise, it should be installed when each Roku does its daily check for updates.
    • If channel requires a login, you may need to log in anew.

 

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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AvsGunnar
Community Streaming Expert

Re: Odysee not loading on Roku again! UK and Europe.

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@KOSS 

It has been awhile since I have used Odysee on Roku.  Just installed to test on an Ultra 4660 in US, and getting the same result.  The Screen just indicated "Auth complete" and hangs. 

It may be a server issue as Odysee unofficial  https://channelstore.roku.com/details/9c8df00ea3b378467cfced954e1aa40e/odysee-unofficial will load to their frontend entry screen but won't load/play content.

Normally, using Odysee unofficlal was a good alternative when Odysee channel/app went down.

Should be able to able to just go to https://odysee.com/ and cast it to your Roku or use a laptop with HDMI cable and plug directly into TV. (bypass Roku). 

 

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, Premiere+ 3921, Express 4k+ 3941, Streambar 9102

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KOSS
Channel Surfer

Re: Odysee not loading on Roku again! UK and Europe.

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Just done all of that and it made zero difference, the unofficial channel is working but not the normal Odysee, as I said other people around Europe are having the same problem!

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KOSS
Channel Surfer

Re: Odysee not loading on Roku again! UK and Europe.

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I tried casting and couldn't make it work, HDMI cable yes but what a PITA. As you say Unofficial working and some vids play some don't. Ok I am not a tech expert but when Odysee asks have you switched it off and on again I just want to chuck a brick at them!!

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AvsGunnar
Community Streaming Expert

Re: Odysee not loading on Roku again! UK and Europe.

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@KOSS 

Try using Web Video Caster (WVC).  You install the WVC receiver channel on your Roku and then install the WVC app on your phone. (available in Play/Apple app store)

There is both a free and one-time $3 or $4 purchase option.  The paid option gives a few more features but the free works perfectly fine. (an occasional ad on your mobile device, but not on the TV).

WVC is also currently working on/beta-testing a laptop/desktop version which works great.

The WVC receiver for Roku can be found in the Roku Channel Store.  Not sure where you are located so don't want to send you a wrong link.  Either search for it from your device in Streaming Channels (search "Web Video Caster") or go to the online Roku Channel Store and install it from there.

----

"Ok I am not a tech expert but when Odysee asks have you switched it off and on again I just want to chuck a brick at them!!"

https://www.youtube.com/watch?v=t2F1rFmyQmY  (sorry, I know its YT couldn't find an Odysee equivalent of this).

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, Premiere+ 3921, Express 4k+ 3941, Streambar 9102

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AvsGunnar
Community Streaming Expert

Re: Odysee not loading on Roku again! UK and Europe.

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@KOSS 

Odysee channel is working again in US 3/07/23.

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, Premiere+ 3921, Express 4k+ 3941, Streambar 9102

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KOSS
Channel Surfer

Re: Odysee not loading on Roku again! UK and Europe.

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Yes, it came back on at around 1800 hours Tuesday UK. Thank you everyone for your help.

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