Channels & viewing

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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spat_09-21
Level 7

October 2021 "Roku channel content expired or no longer available message"

October 2021 "Roku channel content expired or no longer available message"

On 1 October 2021, I began to get the subject error message for any and all shows that I try to enter on the Roku channel. 

I have a Roku express that I use with my analog television, and the Roku channel is the only place this is happening.  However on other channel, I do get occasional dropped shows, but I can log back in.  The Roku channel does not allow me to reenter a show.  How do I fix this?

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2 REPLIES 2
Joebilodeau
Level 7

Re: October 2021 "Roku channel content expired or no longer available message"

I am having the same issue

sometimes when it starts I can hit pause and then click on a thumbnail and it will play but 80% of the time it wont

takes 2 hours to watch a 40 min show

it is only shows on the Roku Channel

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RokuDanny-R
Roku Employee
Roku Employee

Re: October 2021 "Roku channel content expired or no longer available message"

@spat_09-21 @Joebilodeau 

Thanks for the posts.

Can you please clarify the issue you are experiencing? Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more.

Does this clear up the issue you are seeing? Please keep us posted what you find out.

Thanks,
Danny

Danny R.
Roku Community Moderator
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