Ever since our device updated firmware to 15.0 a few days ago (Roku Express 4K+), it is not working properly. When we try to watch a show on Peacock or Netflix, the video freezes after a few seconds but the audio keeps playing. This makes for a frustrating experience as these are the only two channels (Peacock, Netflix) that we use our Roku for.
I'm having similar issues. My device doesn't qualify for support from an agent. Are answers given here or is this just a place to complain? I've posted my question somewhere on another page/site. No answers there either.