Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
I would expect most flat screen TVs to be 1080p. When you make the change, the Roku will put a test picture on your screen and ask if you can see it. If you can, you click YES and you are done. If you have very old TV, it might be a lower resolution. I suspect you will not be able to see the picture and will have to make another choice.
A user @Remmy posted this a couple of weeks ago (on my laptop browser it is on page 15). After much frustration I tried it on my two affected Roku Express 4K+ units. So far it seems to be working. I have no idea what this does. It triggers a restart, but unlike a normal restart which only gives temporary relief, these steps seem to be a lasting solution so far:
(Do all these steps fairly rapidly. It may take a few seconds until you see the restart.)
Roku express 4K freezing steps to fix
This issue has so many frustrated. I think I have the steps to fix it. Try this it worked for me so far and I was ready to trash it but for now it has a reprieve at least for now.
1. press the Home button 5 times
2. press the Up arrow once
3. Press the rewind button twice
4. press the Fast Forward button twice
5. the restart will begin, though it my take a few seconds and you should see the bouncing ROKU
What is the state of the Roku device prior to starting this sequence? Trying it when the Roku is on only gets you to the home page and no results from the rest of the key strokes. The the Roku have to start from being turned off? at some other point, or in some particular on screen menu? What?