Channels & viewing

[RokuDanny-R]

@saim1984

Thanks for the post.

When removing a channel from your Roku Home screen, are you making sure to remove the channel, restarting the Roku device, then adding the channel back again, specifically in that order?

Please keep us posted what you find out and we will be able to assist you further.

Thanks,
Danny

[Samuel1]

Al entrar a la aplicación paramount+ me dice lo siguiente "Error, Uh-oh. Ha ocurrido un error, pero estamos trabajando en arreglarlo. ¡Estaremos subiendo y transmitiendo de nuevo en breve!

DE ACUERDO

SONY" luego le doy "ok" y procede a colocarse la pantalla en negro y no carga nada más.

El modelo del roku es: 3930RW-Roku Express 

La versión de software es: 11.5.0 compilación 4312-AE

[RokuDanny-R]

@Samuel1

Thanks for the post.

Please be aware that the Roku Community only supports the English language and we had to use Google Translate to understand your inquiry.

Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more. 

Does this clear up the issue you are seeing? Please keep us posted what you find out and we will be able to assist you further.

Thanks,
Danny