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Thieman52
Reel Rookie

No access to NBC. Tried everything. Help!

I cannot get NBC on my Roku. Had no problem before but last few days, I can’t access it.

can I get some help?

I deleted it then reinstalled it. Then disconnected everything. Then I turned back on, reinstalled NBC with no success. 

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5 REPLIES 5
ayshepard
Newbie

Re: No access to NBC. Tried everything. Help!

Would like to speak with a person 

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makaiguy
Community Streaming Expert

Re: No access to NBC. Tried everything. Help!

Assuming you're not asking about over-the-air (antenna) access to a local NBC station on a Roku TV...

If you are talking about this NBC app: https://channelstore.roku.com/details/b4a44db4a5f23a72771e8ed85816d3bc/nbc, it requires paid access to a "tv provider" account, typically a cable or satellite account, that includes access to a local NBC station.  Do you have such an account?  If not, what Roku channel app were you previously using to access NBC?

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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Thieman52
Reel Rookie

Re: No access to NBC. Tried everything. Help!

Have cable with Xfinity with access to NBC. Used to get it!!

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Thieman52
Reel Rookie

Re: No access to NBC. Tried everything. Help!

Yes speak to someone

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RokuDanny-R
Retired Moderator

Re: No access to NBC. Tried everything. Help!

@Thieman52

Thanks for the post.

When removing a channel, please make sure to restart your Roku device before adding the channel back again, specifically in that order.

If you are still experiencing an issue with the NBC channel, have you already tried contacting the channel provider to see what insight they can provide? Many channels on Roku are developed and maintained by the channel provider themselves. 

Please keep us posted what you find out.


Thanks,
Danny

Danny R.
Roku Community Moderator
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