Channels & viewing

[tsconiers1]

The Netflix app is not showing all available shows and movies. The spots where they are supposed to be are just blank. Any suggestions? 

[RokuEmmanuel-D]

Hey, @tsconiers1.

It's great to see you here!

Looks like you're having some content issues with Netflix, and we're here to help.

Can you send over some pictures? It’ll help us get a better idea of what's the issue.

In the meantime, try following the steps below and see if it'll do the trick.

1. Remove the channel: Highlight the channel tile on your home screen and press Star to open the Options menu. Select Remove channel and confirm.
2. Restart your Roku device: Go to Settings > System > Power > System restart > Restart Now.
3. Re-install the channel: After your Roku device restarts, visit the Roku Streaming Store and add the channel again.

Still not working? Please get back to us soon!

Roku Community Team

[tsconiers1]

• @RokuEmmanuel-D @RokuEmmanuel-

How do I send a picture? 

Thanks 

[RokuEmmanuel-D]

Thanks for replying, @tsconiers1!

Here's how you can upload photos to your post. 

1. Tap the Camera icon on the options above the text box.
2. You may choose the following options below:
   
   
   If you choose Upload, you may Drag or select Choose files from your library. For URL, you may need to paste the URL of the photo into the space provided to upload it.
3. Lastly, if you choose Saved Photos, you can upload photos from the Community Forum.

Looking forward to hearing back from you!

Roku Community Team