Channels & viewing

[ashcatalano]

I'm glad I'm not the only one having this problem. Day 2 of this BS. I've deleted the app from the TV and reinstalled. Still nothing. I'm getting pi$$ed

[RokuDanny-R]

Hi everyone,

Thanks for the posts.

What Roku model device are you using when seeing this issue occur on the channel? How are you powering the Roku device?

With more detailed information, we will be able to assist you further.

Thanks,
Danny

[Jbwfan]

It's free but there is nfl plus now which would cost extra but you can also link your cable account 

[StevenCee]

@Jbwfan What do you get to see with the free version?

[Stevejv429]

Mjne had been workjng fine, up untill opening day. Thurs night opener. Now it wont play any live programming. 

403 Forbidden since then. All other aspects of the app work fine. Just not Live programming. 

[RokuKariza-D]

Hello @Stevejv429

Thanks for reaching out here in the Community!

If you haven't tried yet, you can remove the affected channel and then reinstall it. To ensure the process is successful, restart your device before adding the channel back in. We would recommend doing this from the Settings menu by navigating to Settings > System > Power (If you do not see a Power submenu, skip to the next step.) > System restart.

For detailed instructions, refer to this Support link: How do I resolve channel playback issues?

Let us know if there's any difference after.

All the best,
Kariza