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Mollybbbb
Binge Watcher

Re: NBC SPORTS APP Error Code: Cloudpath ErrorRetransUserMVPDBlacklisted

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I am not aware of that kind of group. I was there was! I have called my local NBC station and complained and the Phillies team. 

Amyw717
Streaming Star

Re: NBC SPORTS APP Error Code: Cloudpath ErrorRetransUserMVPDBlacklisted

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@Mollybbbb  If you go to the nbc sports app & find the contact us form you can request to open a ticket. You can reference my ticket that has been open with nbc sports since March 13 Ticket #2221230

Below is the last message I got from them on April 4

NBC Digital Support Team

Apr 4, 2023, 3:36 PM PDT

Thank you for reaching out to NBC Digital Support. 

We do not have an official ETA on a fix, but our internal team is actively working to resolve this issue.
 
We will follow up when we have more information to share!
Mollybbbb
Binge Watcher

Re: NBC SPORTS APP Error Code: Cloudpath ErrorRetransUserMVPDBlacklisted

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Yes you are right! I did that too. I just sent an email to Phillies too. 

afmarsh
Streaming Star

Re: NBC SPORTS APP Error Code: Cloudpath ErrorRetransUserMVPDBlacklisted

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I emailed NBCSports too, twice. And posted on Facebook tagging the Phillies, NBCSports Philly and Roku. Not that it did much good!

martienicolardi
Streaming Star

Re: NBC SPORTS APP Error Code: Cloudpath ErrorRetransUserMVPDBlacklisted

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@Mollybbbb 

I took out a ticket in with NBC help. #2235951. We'll see what happens . Thanks for the idea 

4bsimp
Binge Watcher

Re: NBC SPORTS APP Error Code: Cloudpath ErrorRetransUserMVPDBlacklisted

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THIS IS A ROKU SOFTWAR ISSUE. DO NOT WASTE YOUR TIME WITH NBC SPORTS.

THIS ERROR OCCURED WITH ROKU LATEST UPDATE.

BUY A FIRESTICK OR A SAMSUNG SMART TV.

DO NOT BUY ROKU SOFTWARE!!!

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Mollybbbb
Binge Watcher

Re: NBC SPORTS APP Error Code: Cloudpath ErrorRetransUserMVPDBlacklisted

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Maybe NBC sports and the Phillies can add a little muscle behind us? 🤷‍♂️

martienicolardi
Streaming Star

Re: NBC SPORTS APP Error Code: Cloudpath ErrorRetransUserMVPDBlacklisted

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@4bsimp there wasn't a Roku update. There was an NBC Sports App update that unlinked the NBC app to make a stand alone NBC sports app. Before the update you could find a sports option on the top bar menu of the NBC streaming app. Believe me, I've been trying all avenues to fix this issue myself. It's an NBC INTERNAL DATA PROGRAMMING ISSUE. NBC needs to whitelist a few streams. 

Larryd224
Roku Guru

Re: NBC SPORTS APP Error Code: Cloudpath ErrorRetransUserMVPDBlacklisted

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Over 4 weeks and nothing has been done to fix this problem

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Larryd224
Roku Guru

Re: NBC SPORTS APP Error Code: Cloudpath ErrorRetransUserMVPDBlacklisted

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Absolutely,  correct...the old NBC sports app, in addition to the live event on screen....three rows down and going across you could select what sports area you wanted to view and it would only let you view the region in area...my NBC Sports Philadelphia.....everyone could select town region Chicago,  Boston, Bay Area, Washington etc.

That format or layout no longer appears on NBC Sport App.

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