Hi @Karriej,
Welcome to the Roku Community!
I'd be happy to look closely to see how we can help get you up and running.
Here are a few questions here to better understand what you're experiencing:
- Are you using a Roku TV or a Roku device?
- Does the issue only occur on a specific channel or all channels on your Roku device?
- Are you receiving error messages or codes when accessing the channel
- Have you tried removing the channel, restarting your device from Settings>System>Power>System restart (If you do not see a Power submenu, skip to the next step), then once it loads up again, adding the channel back once more to see if that clears things up.
With more information, we will be able to assist you further.
Best regards,
Mary
Mary F.
Roku Community Moderator
