When you have purchased a subscription membership and peacock is not able to recognize it but tells you that you must subscribe and then when you try to subscribe again it tells you you are already a member, here’s how you fix it:
1st) Sign out of your account on peacock
2nd) exit the channel completely
3rd) go to your ROKU SEARCH
4th) search for the show you want to see on PEACOCK
5th) go into the peacock channel through roku search options
6th) when you see a screen that wants you to link up your peacock account via peacocktv.com/tv using the code on the roku screen … do so just as roku has suggested
AFTER IT IS LINKED UP YOU SHOULD EITHER GO INTO PEACOCK DIRECTLY OR BACK TO THE SEARCH MENU ON YOUR ROKU.
if you go back to roku search DONT EXIT THE SEARCH BUT INSTEAD GO IN THE SHOW YOU ORIGINALLY SEARCHED THROUGH PEACOCK AGAIN AND IT SHOULD RECOGNIZE THAT YOU HAVE A PAID MEMBERSHIP AND THE PROBLEM SHOULD BE SOLVED….
PLEASE LET ME KNOW IF THIS WORKS FOR YOU AS IT DID FOR ME!!!! Enjoy your show and have a blessed day!
#peacockmembership #rokuandpeacockaccountrecognition #troubleshootpeacockaccount @tammyr