Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
Okay so here's the latest. I started with doing a chat with peacock. They told me that they only see me as being on the free stream. I told them that Roku took out money of my account on 2/23 and that I had paid for premium. Peacock told me that I needed to contact Roku as it was something on their end that they didn't relay onto Peacock. Keep in mind when I log onto Peacock on a computer and the app on TV that it shows that I only have the free but when I try to "upgrade" it says that I already have premium. So I chatted with Roku and they said all we do is take the money for Peacock, it is really their issue. so I get in contact again with Peacock and they state that they still don't show that I have anything but the free app. I then asked them for an email address so I could send them a snippet of what came out of my bank account and then she then finally said she would push it further onto her team to see if they could figure out the issue. So that's where it is at for now. I guess we will see if I get a call back or not. Seems like a lot of work for literally $5.31 a month but I want what I paid for. 
If you guys have anymore ideas, keep them coming. I have been trying all of them as they are coming in.
