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Mohamelwy
Newbie
‎09-08-2022 08:21 PM

Mplay application (Formerly ministra player) is not launching

Hello,

I have a Hisense Roku TV, mplay application, formerly ministra player, stopped working 2-3 weeks ago.

It freezes at the launch page and it never takes me to the login page.

I checked with the IPTV provider and they said there is no issue on their side.

I reinstalled the application several times and made sure the TV software is up-to-date.16626935061107634971153860149397.jpg

 

Any idea what is the fix? 

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1 REPLY 1
makaiguy
Community Streaming Expert
‎09-09-2022 06:27 AM

Re: Mplay application (Formerly ministra player) is not launching

After removing a channel, best practice is to restart your Roku to clear its memory cache before reinstalling the channel. Without the restart you may not get a clean reinstall.

On a Roku TV you'll find the System restart option under Settings > System > Power.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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