Channels & viewing

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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MsSuReign
Level 7

Movies/Shows will not stream in the apps.

My tv will allow me to open the apps and search for what I want to watch. But once I make a selection, the media will not stream. This is happening on every app. I’ve restarted the tv, I’ve also done a factory reset, neither way helped. I let my tv rest for today, looked for updates and made sure it was connected to the internet, and still nothing. Any help would be appreciated!

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5 REPLIES 5
DeViney15
Level 7

Re: Movies/Shows will not stream in the apps.

All of our Roku devices wouldn’t launch Netflix starting 3-4 days ago but everything else was fine. Today, none of our Roku devices work at all. We’ve done everything: factory reset, clearing caches, checking our router (even though our signal is excellent and everything else on it is running perfect), making sure software is up to date…we’re at a loss. 

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Re: Movies/Shows will not stream in the apps.

I am currently having the same issue! 

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MsSuReign
Level 7

Re: Movies/Shows will not stream in the apps.

There doesn’t seem to be any real solutions. I’ve had the tv for about 5 1/2 years, so I’m going to toss it. But I hope someone finds a solution for anyone struggling with this issue because it’s super inconvenient, and annoying. Why pay all that money if it’s going to stop streaming?

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MsSuReign
Level 7

Re: Movies/Shows will not stream in the apps.

It started with my Netflix a few months ago. I thought nothing of it, but this is ridiculous now. 

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MsSuReign
Level 7

Re: Movies/Shows will not stream in the apps.

I’m hoping some one will have a way to solve this issue…Is inconvenient to have to buy a whole new tv smh

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