Channels & viewing

[SJones22]

As the title suggests, I believe Season 3's Episodes (2 to 7) are missing.

They're available on UKTV and Sky Go so this shouldn't be an issue of licensing agreements and more a problem listing the episodes on The Roku Channel.

If this needs to be forwarded to an email, could that be given.

[RokuDanny-R]

@SJones22

Thanks for the post.

We are currently unable to replicate the issue you are reporting. Can you please provide a screenshot of the issue you are seeing? Where are you currently located?

With more detailed information, we will be able to assist you further.

Thanks,
Danny

[SJones22]

Here's a screenshot and a link where the issue arises. It's Season 3, Episodes 2 to 7 which are missing.

I am in the UK. There are no issues with any other episodes. 

Source:https://therokuchannel.roku.com/details/b080ecc26ffc5e25a05bcbe66ec5010b/ 
json render online

[RokuDanny-R]

@SJones22

Thanks for the follow up and providing us with the requested information.

I have passed along your concerns to the appropriate Roku team to investigate further. Once more information is available, I'll be sure to update this Community thread.

Thanks,
Danny

[SJones22]

It has been many weeks now, has there been an update as the episodes are still unavailable?

[RokuMary-F]

Hi @SJones22,

Thanks for following up.

Please be aware that the appropriate Roku team is currently investigating this issue. At this time I do not have any information that I can provide. However, once more details are available, I'll be sure to update this Community thread.

We're hoping to get everything sorted out soon and appreciate you bearing with us in the meantime.


Best regards,
Mary