Channels & viewing

[Gauravjetly]

My Minstra player worked fine for an year and now it’s having issue after the registration and it charges me in the Roku player but when I try to add the portal takes me back to the registration and errors out. I have done everything factory reset and it still gives the same error. 

[JWS9518]

You would need to reach out to the customer support for Ministra Player, Roku does not have any control over 3rd party app issues.

[RokuTakashi]

Hi, @Gauravjetly 

Thanks for posting, and welcome to the Roku Community.

I understand your concern regarding the Ministra Player issue you have encountered.

As suggested by @JWS9518 in this thread, it's best to reach out to Ministra's support team to address your concerns. They can assist you with any issues related to your registration, as such matters are directly managed by the channel provider.

To contact them please refer to Ministra Player Support

Hope this helps, and let us know if you need further assistance.

Thanks,
The Roku Community Team.