Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
PeteDee
Newbie

MAX and Paramount + problems

Can't access MAX or get Paramount + adult programming. Tried removing apps for more space which has not been a problem before. Didn't work. We haven't even added any apps. Can't find "clear cache".  Need help. Thanks!!

Labels (1)
0 Kudos
1 REPLY 1
JWS9518
Streaming Star

Re: MAX and Paramount + problems

To clear the cache, you go to the home screen, settings, system, power and then system restart.  Or you can unplug the power for 60 seconds to do the same thing.  Those 2 things will clear your cache and fix most memory/space issue errors.  However, if it continues to have issues immediately after doing that, it is possible that your internal memory on the device or if you have a Roku with a memory card slot, the external memory card is going bad.  If it is external, you can easily replace the card, if internal, then you will likely need to replace your device soon. SD cards and internal memory have a limited lifespan and when they go bad, they tend to go bad all at once.