Channels & viewing

[Ch-13]

The lifetime app tries to load but will show their menu for a split second then goes back to the Home Screen. I have tried to delete and reinstall the channel. I have also done system reboots but same thing happens. Roku, please fix the issue. 

[CannyLyne]

I'm having the same issue but can find no help on how to resolve this issue.

[RokuKariza-D]

Hi @Ch-13 @CannyLyne

Thanks for reaching out.

Did you restart your Roku device before reinstalling the Lifetime channel? That step is crucial when performing the troubleshooting. If you haven't tried the suggested order (remove > restart > reinstall), we would recommend giving it a shot once again. We also suggest doing the restart from the Settings menu by navigating to Settings > System > Power (If you do not see a Power submenu, skip to the next step.) > System restart.

For detailed instructions, refer to this Support link: How do I resolve channel playback issues?

Let us know how it goes!

All the best,
Kariza

[CannyLyne]

Thanks, I hadn't done it in that order.. I just did and it now works. Thanks again.