Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
When I go to streaming channels the letters (titles) appear as gray boxes. In searches sometimes it shows only boxes and no letters. When I select a box it shows the corresponding letter though. Not sure where to go with this. Note: after I disconnected directv I had this on all streaming channels
Does the issue only occur on a specific channel or across other channels installed on your Roku device? Have you tried restarting your Roku? Please also reply here with a photo of the issue you're experiencing.
These things are just special purpose computers. Like their big brothers sometimes clearing things out by restarting them is all it needs.
Depending on your Roku model and Roku version number you'll find the System restart option under either Settings > System or Settings > System > Power
If a restart doesn't do it, or if you don't have sufficient control with the remote to navigate the Roku menus, you can also restart by pulling the power plug to the device for a minute or so then plugging it back in.
Roku Community Streaming Expert I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well. If this post solves your problem please help others find this answer by clicking "Accept as Solution.".
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