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Launch failed for Netflix

I have tried what other posts had said about the home button x5 and the other buttons, it restarted and didn’t work. I manually restarted my Roku tv, still didn’t work. I removed all the other apps that we don’t really use, still says we don’t have enough space for Netflix. 



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Community Moderator
Community Moderator

Re: Launch failed for Netflix

Hi @ndbm10,

Welcome to the Roku Community!

We understand that you're having a problem with your Roku TV. Help is here. Please try to factory reset the Roku TV by:

  1. Pressing the Home button on your Roku remote
  2. Scroll and select Settings.
  3. Select System.
  4. Select Advanced System Settings.
  5. Select Factory reset.
  6. If you have a Roku TV, select Factory reset everything. Otherwise, move on to the next step.
  7. Follow the on-screen instructions.

Note: Please make sure to add Netflix when you set it up again.

Please let us know how it goes.

All the best,


Roku Community Moderator
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Community Streaming Expert

Re: Launch failed for Netflix

@ndbm10 wrote:

I manually restarted my Roku tv, still didn’t work.

Note that if you have Fast TV Start enabled (Settings > System > Power > Fast TV Start) turning your TV off/on just puts you in/out of a standby mode and does not give you a complete restart.

Before trying the much more drastic Factory reset, which will require you to completely reset up your TV as though it were new out of the box, try a reset via:

Settings > System > Power > System restart > Restart now


Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
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Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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