Keeps kicking me out of my apps and back to the home screen
Help! So on apps especially Hulu, prime and HBO max within minutes of beginning a show it kicks me off and back to the home screen. This just started about a week ago and I just deleted and reinstalled the apps and still having the same issues.
Try removing the channel that you are experiencing the issue with from the Roku home screen. Then, disconnect your device from power for a minute. Plug it back in, then try to add the channel back once more and see if this clears up the issue.
We do not have enough details from your original message to make an effective suggestion. Could you tell us more about your concern? What are the channels affected? Please provide us as well the troubleshooting you've tried so we know what steps we should take next.
Re: Keeps kicking me out of my apps and back to the home screen
This is happening to us on multiple TCL Roku TVs in the house for several weeks now. Apparently when googling the issue, it's happening to many people. All of our apps here are up to date. TVs have been turned on & off to refresh but it's still happening. Sooo maybe Roku needs a glitch fixed?
Has anyone found a solution or just dealing with it?
We apologize for the inconvenience this has caused. We would like to know what went wrong so we can assist you further and fix the issue but will need more details. Can you please provide us with the following information:
What kind of issue are you experiencing
Can you tell me more about how your playback issue started?
Did you make any changes to your connection recently?
Are you being prompted with an error message?
What troubleshooting steps have you taken so far to try to resolve the issue?