Channels & viewing

[wmr80]

If I do a voice search for "Judy Justice", the results only show the IMDb TV app. It should also offer the Prime Video app, since IMDb TV is also available there.

Why is this an issue? I choose not to use the IMDb app for reasons of accessibility. Specifically, the subtitles generated by the IMDb app are formatted in tiny yellow text that does not appear against any background and can thus be almost totally illegible. They are not customizable. I wish I could make a report about that as an issue on its own, so that it might be fixed, but none of the feedback options in the Roku UI seemed to fit.

When IMDb TV is accessed through Prime Video, on the other hand, the subtitles are more like traditional closed captions – white text against a black background – and infinitely easier to read. I'd love to be able to search for "Judy Justice" and pick Prime Video, cutting out several steps as compared to launching Prime Video and then navigating to Judy Justice.

[RokuDanny-R · Accepted solution]

@wmr80

Thanks for the inquiry.

Please be aware that search results from Voice Search will only be shown if the channel provider has allowed their content. For more information about this functionality and request, you'll need to reach out to the channel provider directly for further assistance. Many channels on Roku are developed and maintained by the channel provider themselves. 

Thanks,
Danny