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Yellastar84
Level 7
‎09-10-2021 10:58 PM

It keeps giving me a code and telling me to try agian

Every time I try to go to an app it gives me this code and says try again but my hotspot is on and everything is it broken

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DBDukes
Community Streaming Expert
‎09-11-2021 04:43 AM

Re: It keeps giving me a code and telling me to try agian

@Yellastar84 

We need more information than that. That doesn't tell us the context, nor the details. So...

What Roku model number to you have? If your Roku isn't set up, it's on the box. Four numbers, with a one or two letter suffix, but the suffix isn't really important, just the four numbers.

Which brings us to: Is the Roku already set up? Is the issue only happening when you open certain apps?

Let us know more about what's going on and which device you have, and we'll see what we can do?

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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