Hi @opuimlover111,
A warm welcome to the Roku Community!
It seems like we're lacking information based on your statement. In order for us to have a better understanding of this and possibly assist you with a suggestion.
Could you tell us more about this? Are you seeing an error message? What are the steps to reproduce the What are the troubleshooting steps you've taken so far to resolve this?
With more detailed information, we can further look into this.
Thanks,
Rey
ERey.
Roku Community Moderator