Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Mlobwein2
Newbie

International channel store not in Australia

Hello Roku,

How do we access the internal channels on the Roku box in Australia? For some strange reason you have removed this function. From the channel store. 

Kind regards 

mark 

0 Kudos
3 REPLIES 3
RokuDanny-R
Retired Moderator

Re: International channel store not in Australia

@Mlobwein2

Thanks for the post.

Can you please specify the issue you are experiencing? What are the steps to reproduce the issue you are seeing? 

With more detailed information, we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Community Moderator
0 Kudos
mlobwein3
Newbie

Re: International channel store not in Australia

Hello Danny,

 

Let me explain in more detail.

 

When you set up a account in Australia and then go the "channel Store" to add our favourite channel from the "international channel" The "International channels" section has been removed and you are not able to access it. 

Could you please help me understand why this has happened. 

Also if I try to add a channel with channel code it also does not allow this, 

Can you pleas help 

 

Kind Regards 

Mark 

0 Kudos
RokuDanny-R
Retired Moderator

Re: International channel store not in Australia

@mlobwein3

Thanks for the follow up.

Please be aware that certain features and channels may be unavailable depending on what region your Roku account is setup. Were you previously able to see that section with an account setup in Australia or was your Roku account linked to a different region?

Please keep us posted and we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Community Moderator
0 Kudos